Problem With Attachments

Hi,

I'm new here, so forgive me id I've put ths in the wrong place.

In my household, there are 3 people that use the PC
normally, and two of us have hotmail accounts.
However, yesterday both of us noticed that when we
opened our e-mail inbox and opened a message with an
attachment, we were unable to open the attachment.

I click on the attachment and then open/save and the
dialog box, which shows the progress of the file opening
up, appears although it appears blank and fails to open
my attachment. (I have included a print screen of the
problem below)

I am wondering if you can provide me with a solution
which will enable me to access the attachment.


All help is much appreciated.

Thanks

Have a look here; http://ask-leo.com/why_cant_i_open_a...n_hotmail.html . If they're zip files then use 'save' in the download box and then unzip.

Sorry, I'm still facing difficulties with them.

Both .zip and .exe files won't open.

When I click open/save, the dialog box appears but nothing happens within...